Return policy

**Our Happiness Guarantee**  
Thank you for shopping with us! While we hope you love your purchase, if you're not completely satisfied, we're here to help.  

**Return Eligibility**  
✓ Items must be returned within **30 days** of purchase  
✓ Products must be **unused, undamaged**, and in original packaging with all tags attached  

**How to Return**  
1. Contact our Customer Care team to request a **return authorization**  
2. Pack the item securely in its original packaging with your **order confirmation**  
3. Ship to the provided return address  

**Return Shipping Costs**  
- **Free returns**: For our errors or defective items  
- **Customer-paid returns**: For change of mind (shipping fee deducted from refund)  

**Refund Processing**  
- Inspection takes **up to 15 business days** after we receive your return  
- Refunds appear in **1-2 billing cycles** (varies by bank)  
- You'll receive email confirmation when processed  

**Non-Returnable Items**  
We cannot accept returns for:  
• Perishable goods  
• Intimate apparel  
• Gift cards  
• Custom-made products  
• Digital downloads  

**Damaged or Defective Items?**  
Contact us immediately for a replacement or refund.  

**Need Help?**  
Our Support Team is ready to assist with any return questions.  

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**Key Improvements:**  
1. **Positive Framing** - "Happiness Guarantee" sounds more welcoming  
2. **Clear Visual Hierarchy** - Icons and bullet points improve readability  
3. **Process Simplification** - Numbered steps make returns effortless  
4. **Transparent Timelines** - Specific processing periods set expectations  
5. **Exception Clarity** - Bold categorization of non-returnable items